WaterGlobal

Frequently Asked Questions

As Water Global, we strive to provide clear and understandable answers to all of our customers' questions about water purification devices.

Quick Answers to Your Questions About Water Purification
What technology do Water Global water purifiers use?

Water Global devices provide the highest quality water purification with reverse osmosis (RO) technology and a multi-layer filtration system . They filter up to 99% of heavy metals, chlorine, sediment, limescale, and harmful substances, producing clean, fresh, and healthy drinking water.
How often should the filter be changed?

The frequency of filter replacement depends on the intensity of use of the device and the quality of the water.

Generally:

  • Pre-filters: every 6 months
  • Carbon and RO filters: Every 12 months
  • Post carbon filter: Should be replaced every 18 months .

    For a detailed maintenance plan, you can get support from our technical team based on your device model.
How to install the devices?

All Water Global products are incredibly easy to install. Our partner network throughout Türkiye offers professional installation, and you can also get support from local experts.
Are your products under warranty?

Yes. All Water Global devices are covered by a 2-year warranty . We also offer original spare parts for filter replacement and maintenance services.
Are your appliances energy efficient?

Yes. The new generation Water Global models provide high performance with low energy consumption .

All our models, with or without tanks, are environmentally friendly and minimize water waste .
Do you have models with hot, cold and warm water features?

Yes. Water Global's special series offer hot, cold, and warm water options all in one device. So you can enjoy coffee, tea, or cold water with the touch of a button.
Where can I buy Water Global products?

You can safely purchase our products directly from our official website waterglobal.org or from our stores in e-commerce marketplaces.
Who is WaterGlobal?

Water Global is one of Türkiye's leading companies in the production and export of water treatment systems.

It operates in both local and global markets with its modern production facilities, expert staff and advanced technology infrastructure.
Where are Water Global products manufactured?

All Water Global products are 100% domestically produced.

Our production facilities are located in Türkiye and our quality standards are documented with international certificates.
To which countries does Water Global export its products?

Our water treatment systems are exported to many countries from Europe to the Middle East, from Africa to America.

Thanks to on-time delivery and high production capacity, we offer reliable solutions to our global business partners.
What should I pay attention to when choosing a water purifier?

You need to choose the most appropriate system according to your intended use (home, office, factory, hotel, etc.), the analysis values ​​of your water, and your daily consumption amount.

Water Global's expert team will perform a personalized analysis and recommend the right system for you.
How long is the delivery time for the products I purchase?

Products in stock are delivered to cargo within 1–3 business days.

For special production or corporate projects, delivery time is planned according to the scope of the project.

FREE SHIPPING

Free shipping on purchases of 400 TL and above

2-YEAR WARRANTY

2-year warranty on all water purifiers

RETURN & EXCHANGE

14 Days return & exchange guarantee